Acute Healthcare (Consulting)Research
Process: Rheumatology
Client Sector: Acute Healthcare
Services: Consulting
Requirement
Analyze the current Outpatient Department Services (OPD) from GP letter to diagnosis and treatment cycle to reduce treatment times and increase capacity.
Solution
Introduced Triage on receipt of referral letter so that pre-OPD diagnostics were performed/ordered prior to scheduled OPD visit. OPD visit treatment times were reduced by 58%.